Custom Rugs – FAQ

A custom rug is a one-of-a-kind piece made specifically for you. You choose the design, size, colors, and materials to suit your space and personal style.

 Ordering is simple:

1. Share your design idea (image, sketch, or description).
2. Select your preferred size, shape, and color palette.
3. We’ll send you a design preview for approval before production begins.

 Yes! We can create rugs featuring anime characters, logos, or other custom designs. Please ensure you have permission to use any copyrighted material.

 Our rugs are crafted using high-quality materials chosen for durability and comfort, including:

• Wool
• Polyester
• Acrylic 
• Cotton

 Production typically takes 2–4 weeks, depending on design complexity. Shipping times vary based on location and shipping method.

•  Vacuum regularly
• Blot spills gently with a clean cloth
• Use professional cleaning services for deep cleaning when needed

 We offer a wide range of sizes, from small accent rugs to large statement pieces. Custom dimensions are always welcome.

 Because each rug is custom-made, returns and exchanges are not accepted. If there’s an issue with your order, please contact us within 7 days of delivery and we’ll be happy to help.

 Yes! Our rugs are designed to be durable, safe, and easy to clean — perfect for homes with pets and children.

 Pricing depends on size, materials, and design complexity. Contact us for a personalized quote.

 Yes, we ship worldwide. Shipping costs and delivery times vary by location.

 Absolutely. Custom rugs make thoughtful, meaningful gifts for any special occasion.